An Experian survey paints a stark picture of Americans’ financial uncertainty amid the pandemic—and suggests opportunities for forging stronger connections with customers and employees by offering resources to help that can keep them connected and engaged
Data from Experian's latest dark web surveillance technology, CyberAgent®, is proof, showing a 652% year-over-year increase in personal information records found on the dark web per week during COVID-19
The new on-demand webinar series from Experian Partner Solutions delivers quick and timely information to help companies stay up-to-date on how COVID-19 related fraud is impacting consumers.
Giving small business clients resources to protect their financial health in this time of crisis can not only create additional touch points with brands, but can be a saving grace. This generates long-term goodwill and, ultimately, client loyalty. As COVID-19 continues to wreak havoc, small businesses can use all the help they can get.
The pace of life for the majority of Americans has dramatically changed as a result of the COVID-19 pandemic, driving more digital consumption, and unfortunately, increases in cyber-crime. Crimes that target banking, credit, and consumer activities are increasing. Watch the first edition of the EPS Exec Expert Series: Reducing the Risk of COVID-19 Identity Fraud [...]
The consumer trend data shows consumers are resolving to improve their credit score in 2020 by increasing their income and paying their bills on time. The recent consumer survey showed that 51% of consumers are making plans to increase their income potential in 2020.
Consumer finance firms that address these priorities can build customer goodwill and trust. Experian’s Partner Solutions enable consumer finance firms the means to do so quickly with turnkey solutions that have the potential to unlock a new revenue stream.
As customer service continues its rapid shift to digital channels, consumer-finance companies have a powerful opportunity to engage customers and add value to the user experience. Credit education solutions can give customers valuable, personalized information and help lenders deliver relevant, prequalified credit offers that meet customers’ needs.
Consumers don’t always understand the context of their credit score and it’s not always obvious what is needed to do to improve their creditworthiness. The truth is there’s a lot more to a credit score than just a number, and the stakes can be high for everyday people.
Services that protect consumers from identity theft and fraud are expected to skyrocket in 2019, according to a new report by Fact.MR. In 2018, nearly 1,000 data breaches have exposed the personal data of more than 47 million consumers, including 1.7 million records hacked at banking, credit and financial institutions. During 2017, a total of 16.7 million consumers were [...]