Staying Connected and Engaged in Times of Deep Uncertainty

By | June 4th, 2020|Banking, Consumer Finance, COVID, Credit Cards, Credit Education, Credit Union, Customer Loyalty, Fintech, Identity Protection, Loyalty, Malware and Scams, Online Safety, The Dark Web|

An Experian survey paints a stark picture of Americans’ financial uncertainty amid the pandemic—and suggests opportunities for forging stronger connections with customers and employees by offering resources to help that can keep them connected and engaged

Reducing Consumer Risk Of Identity Theft During COVID-19: Is Your Plan Working?

By | May 22nd, 2020|Banking, Consumer Finance, COVID, Credit Cards, Credit Union, Customer Loyalty, Data Breaches, Fintech, Identity Protection, innovation, Loyalty, Malware and Scams, The Dark Web, Webinar|

The new on-demand webinar series from Experian Partner Solutions delivers quick and timely information to help companies stay up-to-date on how COVID-19 related fraud is impacting consumers.

How to Help Small Business Clients during COVID-19

By | May 18th, 2020|Banking, Business Security, COVID, Credit Education, Customer Loyalty, Fintech, Identity Protection, Industry News, innovation, Loyalty|

Giving small business clients resources to protect their financial health in this time of crisis can not only create additional touch points with brands, but can be a saving grace. This generates long-term goodwill and, ultimately, client loyalty. As COVID-19 continues to wreak havoc, small businesses can use all the help they can get.

Protecting Customers Against Identity Theft is Critical during COVID-19

By | May 13th, 2020|Banking, Business Security, Company News, Consumer Finance, COVID, Credit Cards, Credit Union, Customer Loyalty, Fintech, Identity Protection, Loyalty, Research and Reports, Retail, The Dark Web, Videos, Webinar|

The pace of life for the majority of Americans has dramatically changed as a result of the COVID-19 pandemic, driving more digital consumption, and unfortunately, increases in cyber-crime. Crimes that target banking, credit, and consumer activities are increasing. Watch the first edition of the EPS Exec Expert Series: Reducing the Risk of COVID-19 Identity Fraud [...]

Experian Consumer Data: Consumers Resolve to Improve Credit Scores in 2020

By | December 13th, 2019|Banking, Consumer Finance, Credit Cards, Credit Education, Customer Loyalty, Fintech, Identity Protection, Industry News, Loyalty, Research and Reports, Retail|

The consumer trend data shows consumers are resolving to improve their credit score in 2020 by increasing their income and paying their bills on time. The recent consumer survey showed that 51% of consumers are making plans to increase their income potential in 2020.

Disrupt Confusion By Adding Customer Value

By | October 16th, 2019|Banking, Credit Cards, Credit Education, Customer Loyalty, Fintech, Loyalty|

By helping customers to improve their finances and to safeguard their personal data, these high-value services also give lenders insight into customer needs and creditworthiness, and can help uncover a new revenue source. Greater understanding of customer priorities in turn enables timely, targeted product offers that address customer needs and offer great ROI potential.

The Digital Future of Consumer Finance

By | October 2nd, 2019|Consumer Finance, Credit Cards, Credit Education, Customer Loyalty, Identity Protection, innovation, Loyalty, Product News, Research and Reports|

As customer service continues its rapid shift to digital channels, consumer-finance companies have a powerful opportunity to engage customers and add value to the user experience. Credit education solutions can give customers valuable, personalized information and help lenders deliver relevant, prequalified credit offers that meet customers’ needs.

Credit Education Pays Off for Secured-Card Users & Issuers

By | September 25th, 2019|Banking, Consumer Finance, Credit Cards, Credit Education, Customer Loyalty, Loyalty|

Secured credit cards are time-tested vehicles for enabling consumers with no or limited (thin-file) credit history to build their credit score profile. Pairing secured cardholders with individualized credit education services can help consumers and credit card issuers reach that goal.

Make Credit Education a Cornerstone of Millennial Outreach

By | September 18th, 2019|Banking, Consumer Finance, Credit Cards, Credit Education, Customer Loyalty, innovation|

Recent Experian research found that innovative digital resources are highly effective at informing, educating and energizing millennial audiences. That makes credit education services, delivered over the digital and mobile channels where millennials are most at home, an ideal millennial-outreach vehicle.

Fintechs: Make Room for Millennials

By | August 6th, 2019|Banking, Credit Cards, Credit Education, Customer Loyalty, Fintech|

Today, Fintechs have a significant opportunity to educate and empower millennials with impactful credit education services. We know millennials are technologically savvy, but studies suggest that they need help building financial wellness.

Load More Posts