The pace of life for the majority of Americans has dramatically changed as a result of the COVID-19 pandemic, driving more digital consumption, and unfortunately, increases in cyber-crime. Crimes that target banking, credit, and consumer activities are increasing. Watch the first edition of the EPS Exec Expert Series: Reducing the Risk of COVID-19 Identity Fraud [...]
The consumer trend data shows consumers are resolving to improve their credit score in 2020 by increasing their income and paying their bills on time. The recent consumer survey showed that 51% of consumers are making plans to increase their income potential in 2020.
As customer service continues its rapid shift to digital channels, consumer-finance companies have a powerful opportunity to engage customers and add value to the user experience. Credit education solutions can give customers valuable, personalized information and help lenders deliver relevant, prequalified credit offers that meet customers’ needs.
We recently partnered with Research Now to conduct a survey of 150 small business owners throughout the United States to get a sense of how this population is approaching risk mitigation and response. The key takeaway? Small businesses are more at risk than they think, and are not taking proactive steps or allocating budget to [...]