An Experian survey paints a stark picture of Americans’ financial uncertainty amid the pandemic—and suggests opportunities for forging stronger connections with customers and employees by offering resources to help that can keep them connected and engaged
The new on-demand webinar series from Experian Partner Solutions delivers quick and timely information to help companies stay up-to-date on how COVID-19 related fraud is impacting consumers.
Giving small business clients resources to protect their financial health in this time of crisis can not only create additional touch points with brands, but can be a saving grace. This generates long-term goodwill and, ultimately, client loyalty. As COVID-19 continues to wreak havoc, small businesses can use all the help they can get.
The pace of life for the majority of Americans has dramatically changed as a result of the COVID-19 pandemic, driving more digital consumption, and unfortunately, increases in cyber-crime. Crimes that target banking, credit, and consumer activities are increasing. Watch the first edition of the EPS Exec Expert Series: Reducing the Risk of COVID-19 Identity Fraud [...]
The consumer trend data shows consumers are resolving to improve their credit score in 2020 by increasing their income and paying their bills on time. The recent consumer survey showed that 51% of consumers are making plans to increase their income potential in 2020.
By helping customers to improve their finances and to safeguard their personal data, these high-value services also give lenders insight into customer needs and creditworthiness, and can help uncover a new revenue source. Greater understanding of customer priorities in turn enables timely, targeted product offers that address customer needs and offer great ROI potential.
Consumers love to use fintech services for the instant accessibility and convenience they provide; but as more and more providers are entering the financial technology space and offering the same services, it’s harder for consumers to tell providers apart.
Today, Fintechs have a significant opportunity to educate and empower millennials with impactful credit education services. We know millennials are technologically savvy, but studies suggest that they need help building financial wellness.
Fintech companies can get ahead of consumer demand by offering identity protection solutions that cover individuals and their families. Offering solutions that detect cyber threats to personal data, can help Fintechs build loyalty with their customers while gaining a competitive advantage. Bundled identity-protection solutions give fintechs an edge in the market by providing an additional [...]
Offering interactive credit education tools that give customers actionable insights into their financial health is a promising tactic for fintechs seeking to deliver more valuable customer experiences—and opportunities to offer new products and services.