There’s never been a better time to be a fraudster. Fraud is a big business and a growing threat to consumers, e-commerce businesses, and financial institutions in today’s digital landscape. The rewards are high for cyber criminals who remain masked by the anonymity of the Internet, and increasingly sophisticated attacks expose the personal information, payments [...]
There’s more to the ’80s and ’90s than the decline of disco and the birth of grunge and techno-pop music. Those who were born in those years have come of age during a short period defined by the Internet, a transformative mobile/digital revolution, and the Great Recession of the late 2000s, and these millennials are [...]
There’s no denying it: we’ve all become addicted to personalized, immediate, and friction-free experiences via our favorite channel. And that has created the new competitive landscape in financial services. Our expectations have been fueled by rapid technology adoption and our experiences with the likes of Apple, Facebook, and Amazon.
FinTechs thrive by offering a better alternative to traditional financial institutions. They reduce the friction that consumers often experience in dealing with financial institutions, lower the costs, and engage consumers with a better, more personalized customer experience in digital and mobile channels. Yet they still face the same challenges as any business: a highly focused [...]