After pushing the limits of digital innovation, fintechs still face the challenge of finding new customers while continuing to engage and retain loyal ones. For fintechs, success will depend on the acquisition of new customers by offering personalized credit education products and the ability to cross-sell bundled offerings at key points during the customer life [...]
Consumers don’t always understand the context of their credit score and it’s not always obvious what is needed to do to improve their creditworthiness. The truth is there’s a lot more to a credit score than just a number, and the stakes can be high for everyday people.
There’s never been a better time to be a fraudster. Fraud is a big business and a growing threat to consumers, e-commerce businesses, and financial institutions in today’s digital landscape. The rewards are high for cyber criminals who remain masked by the anonymity of the Internet, and increasingly sophisticated attacks expose the personal information, payments [...]
There’s more to the ’80s and ’90s than the decline of disco and the birth of grunge and techno-pop music. Those who were born in those years have come of age during a short period defined by the Internet, a transformative mobile/digital revolution, and the Great Recession of the late 2000s, and these millennials are [...]
There’s no denying it: we’ve all become addicted to personalized, immediate, and friction-free experiences via our favorite channel. And that has created the new competitive landscape in financial services. Our expectations have been fueled by rapid technology adoption and our experiences with the likes of Apple, Facebook, and Amazon.
FinTechs thrive by offering a better alternative to traditional financial institutions. They reduce the friction that consumers often experience in dealing with financial institutions, lower the costs, and engage consumers with a better, more personalized customer experience in digital and mobile channels. Yet they still face the same challenges as any business: a highly focused [...]
The turn of the new year traditionally means buying a new calendar, starting a new diet and hunting for a new job, but for 2019 there's something else new – a new credit score that can help millions of Americans increase their access to loans, credit cards, and other financial products. Overview It's called, UltraFICO. It's a [...]
When your customers have stable finances and better credit they're not only likely to pay their bills to you on time, they're also likely to qualify and be interested in purchasing additional products and services. And it is credit education tools provided by you that helps them get and stay fiscally fit and turn them [...]
As the world becomes more digital, your customers savor the efficiencies that come along with that. Banking by phone, localized information at their fingertips and online reviews are the kind of services that quickly become habits. But today’s fast pace of change and the complex credit landscape wrought with data breaches and other cybersecurity threats [...]
A Growth Story: Building Hearty, Lasting Relationships with Millennials and Generation Z Through Credit Education
Valentine’s Day is upon us; time to pull out all the heart-melting stops. While this annual celebration of affection is full of anticipation for candlelight dinners, boxes chock full of chocolate, and flowers galore, it also can also create financial anxiety for consumers, especially if they’re using credit cards to make purchases. According to the [...]