Experian’s in-house call center, comprised of all CITRMS (Certified Identity Theft Risk Management Specialist) designated staff, supports consumer customers by providing general customer service, product support, credit disputes, and identity restoration services. Bilingual specialists, multilingual and hearing-impaired services are offered. Assistance can be provided via phone, email and chat 24-hours a day, 7-days a week.
Experian’s identity restoration services assist in the event that an individual’s identity is compromised. These services deliver value when customers need it most and protect individuals in the event of identity theft.