Fraud and ID theft: Helping your customers fight back

By | April 2nd, 2019|Credit Education, Fintech|

There’s never been a better time to be a fraudster. Fraud is a big business and a growing threat to consumers, e-commerce businesses, and financial institutions in today’s digital landscape. The rewards are high for cyber criminals who remain masked by the anonymity of the Internet, and increasingly sophisticated attacks expose the personal information, payments [...]

How Millennials manage their credit…and don’t manage their credit.

By | March 29th, 2019|Credit Education, Fintech|

There’s more to the ’80s and ’90s than the decline of disco and the birth of grunge and techno-pop music. Those who were born in those years have come of age during a short period defined by the Internet, a transformative mobile/digital revolution, and the Great Recession of the late 2000s, and these millennials are [...]

The Next Frontier for FinTech Lenders is Their Own Customer Base

By | March 26th, 2019|Credit Education, Customer Loyalty, Fintech|

There’s no denying it: we’ve all become addicted to personalized, immediate, and friction-free experiences via our favorite channel. And that has created the new competitive landscape in financial services. Our expectations have been fueled by rapid technology adoption and our experiences with the likes of Apple, Facebook, and Amazon.

Filling the knowledge gap: FinTechs and credit education

By | March 19th, 2019|Credit Education, Fintech|

FinTechs thrive by offering a better alternative to traditional financial institutions. They reduce the friction that consumers often experience in dealing with financial institutions, lower the costs, and engage consumers with a better, more personalized customer experience in digital and mobile channels. Yet they still face the same challenges as any business: a highly focused [...]

2019 Identity Protection Forecast

By | January 7th, 2019|Identity Protection, Loyalty|

Services that protect consumers from identity theft and fraud are expected to skyrocket in 2019, according to a new report by Fact.MR. In 2018, nearly 1,000 data breaches have exposed the personal data of more than 47 million consumers, including 1.7 million records hacked at banking, credit and financial institutions. During 2017, a total of 16.7 million consumers were [...]

What the FICO!?

By | December 11th, 2018|Banking, Credit Cards, Credit Education|

The turn of the new year traditionally means buying a new calendar, starting a new diet and hunting for a new job, but for 2019 there's something else new – a new credit score that can help millions of Americans increase their access to loans, credit cards, and other financial products. Overview It's called, UltraFICO. It's a [...]

Stress, Worry, and Fear Are Influencing 2018 Holiday Shopping Patterns

By | November 16th, 2018|Customer Loyalty|

Aside from baking the perfect, Instagram-worthy pie and keeping their relatives from roasting each other over politics while passing the potatoes, your customers face many more important hurdles, challenges, and frustrations during the holiday season. The list-topper: their finances.

3 tips to help insurance firms accelerate their digital transformation

By | November 1st, 2018|insurance|

The digital transformation hasn’t left a single industry untouched. Like every other major industry in the world, insurance is facing a whole range of new developments and each firm’s future will rest on its ability to adapt and evolve. The main thrust of the changes will be around customer-centricity, but operational efficiency and data analytics [...]

The positive impact that credit education can have on your customers

By | October 29th, 2018|Credit Cards, Credit Education, Customer Loyalty|

When your customers have stable finances and better credit they're not only likely to pay their bills to you on time, they're also likely to qualify and be interested in purchasing additional products and services. And it it's credit education tools provided by you that helps them get and stay fiscally fit, those customers can [...]

4 ways credit card companies have changed their offerings

By | October 17th, 2018|Credit Cards|

The average American has roughly three credit cards in her wallet, each with an average balance of $6354 ($1841 for retail cards). Total US credit card debt tipped over $1 trillion in 2017 and continues to climb at around 5% a year. In other words, things are going pretty well for credit card companies. Or are they? With thousands [...]

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