Data privacy and control: Four trends shaping consumers desire for more

By | October 7th, 2021|Consumer Insights, Data Privacy, Identity Protection, Online Safety, Uncategorized|

By: Linda Connor, Vice President, Marketing, Experian Over the years, I have increased the use of my mobile phone as my primary device for communication with family and friends, getting news, streaming entertainment, and making purchases. The convenience of doing it all at my fingertips has its appeal but comes with the threat of fraud. [...]

The 6 Key Principles of “Privacy by Design”

By | September 23rd, 2021|Customer Loyalty, Data Breaches, Design, Identity Protection|

Data privacy remains a pressing concern for businesses, as 89% of consumers say they care about data privacy1 while breaches are predicted to reach an all-time high by year’s end2.  Additionally, a striking 70% of consumers say they are willing to spend time and money to protect their information1. Privacy has become a differentiator and [...]

Education is The Key to Financial Empowerment

By | August 20th, 2021|Banking, Consumer Finance, Credit Education, Customer Loyalty, Fintech|

Roughly 6% of households and 14.1 million American adults are currently unbanked,1 18.7% are underbanked,1 and nearly 1 in 3 consumers presently has a subprime credit score.2 At the same time, a whopping 40% of US adults say that they’d also struggle to come up with the spare funds required to pay for an unexpected $400 bill.3 [...]

Pandemic Vigilance May Translate to Greater Demand for Identity Protection

By | August 20th, 2021|Banking, Consumer Finance, Fintech, Identity Protection|

A global pandemic has made Americans more mindful of their families’ well-being than ever, and the vigilance it instilled shows every sign of extending to financial wellness as well as physical health. The pandemic brought greater awareness of identity theft and other forms of financial fraud, coupled with greater global demand than ever for identity [...]

Everything’s Not Fine: How Employee Benefits Can Bridge the Financial Wellness Education Gap

By | August 16th, 2021|Banking, Consumer Finance, Credit Education, Credit Union, Fintech|

Everything's not fine. By Justin Oliver, Vice President, Employee Benefits, Experian Employers are feeling it. Industries of all sizes and scope, from financial services to healthcare, are feeling it too. And of course, as study after study shows, most of all, employees are feeling it. The “it” in the room, as we all know, [...]

Staying Connected and Engaged in Times of Deep Uncertainty

By | June 4th, 2020|Banking, Consumer Finance, COVID, Credit Cards, Credit Education, Credit Union, Customer Loyalty, Fintech, Identity Protection, Loyalty, Malware and Scams, Online Safety, The Dark Web|

The COVID-19 pandemic has U.S. workers and consumers feeling isolated and anxious. Their top concern is physical health—their own and their families’—but they’re also worried and uncertain about their finances, according to an April 2020 Experian consumer survey, COVID and Consumer Confidence.  The Experian survey paints a stark picture of Americans’ financial uncertainty amid the pandemic—and [...]

Experian Data: 652% Increase in Stolen Data on the Dark Web

By | May 29th, 2020|Business Security, Consumer Finance, COVID, Identity Protection, innovation, The Dark Web, Videos, Webinar|

A core issue that continues to surface during the COVID-19 pandemic is how well companies are managing and maintaining connections with their customers. Once they connect, it's crucial that they effectively communicate how they add value and can help customers address their concerns. Bottom line: consumers want to know that companies they do business with [...]

Reducing Consumer Risk Of Identity Theft During COVID-19: Is Your Plan Working?

By | May 22nd, 2020|Banking, Consumer Finance, COVID, Credit Cards, Credit Union, Customer Loyalty, Data Breaches, Fintech, Identity Protection, innovation, Loyalty, Malware and Scams, The Dark Web, Webinar|

The new on-demand webinar series from Experian Partner Solutions delivers quick and timely information to help companies stay up-to-date on how COVID-19 related fraud is impacting consumers. In about 15-minutes, businesses can get expert Cyber Security, Dark Web, Data Breach, and Partner Enablement advice from Experian executives to help protect their consumers and achieve their [...]

How to Help Small Business Clients during COVID-19

By | May 18th, 2020|Banking, Business Security, COVID, Credit Education, Customer Loyalty, Fintech, Identity Protection, Industry News, innovation, Loyalty|

As COVID-19 keeps people at home and away from their enterprises, the number of small business owners who are at risk of closing up shop is at unprecedented levels. Although this sector is an integral part of the U.S. economy, non-essential businesses have been forced to modify or cease operations in attempts to slow the [...]

Protecting Customers Against Identity Theft is Critical during COVID-19

By | May 13th, 2020|Banking, Business Security, Company News, Consumer Finance, COVID, Credit Cards, Credit Union, Customer Loyalty, Fintech, Identity Protection, Loyalty, Research and Reports, Retail, The Dark Web, Videos, Webinar|

The pace of life for the majority of Americans has dramatically changed as a result of the COVID-19 pandemic, driving more digital consumption, and unfortunately, increases in cybercrime. Crimes that target banking, credit, and consumer activities are commonplace in the best of times, but when people are in stressful financial and psychological situations, exploitation is [...]

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