Experian Data: 652% Increase in Stolen Data on the Dark Web

By | May 29th, 2020|Business Security, Consumer Finance, COVID, Identity Protection, innovation, The Dark Web, Videos, Webinar|

A core issue that continues to surface during the COVID-19 pandemic is how well companies are managing and maintaining connections with their customers. Once they connect, it's crucial that they effectively communicate how they add value and can help customers address their concerns. Bottom line: consumers want to know that companies they do business with [...]

Reducing Consumer Risk Of Identity Theft During COVID-19: Is Your Plan Working?

By | May 22nd, 2020|Banking, Consumer Finance, COVID, Credit Cards, Credit Union, Customer Loyalty, Data Breaches, Fintech, Identity Protection, innovation, Loyalty, Malware and Scams, The Dark Web, Webinar|

The new on-demand webinar series from Experian Partner Solutions delivers quick and timely information to help companies stay up-to-date on how COVID-19 related fraud is impacting consumers. In about 15-minutes, businesses can get expert Cyber Security, Dark Web, Data Breach, and Partner Enablement advice from Experian executives to help protect their consumers and achieve their [...]

How to Help Small Business Clients during COVID-19

By | May 18th, 2020|Banking, Business Security, COVID, Credit Education, Customer Loyalty, Fintech, Identity Protection, Industry News, innovation, Loyalty|

As COVID-19 keeps people at home and away from their enterprises, the number of small business owners who are at risk of closing up shop is at unprecedented levels. Although this sector is an integral part of the U.S. economy, non-essential businesses have been forced to modify or cease operations in attempts to slow the [...]

Consumer Finance Firms Earn Trust through Digital Innovation

By | November 1st, 2019|Banking, Consumer Finance, Credit Cards, Data Breaches, Identity Protection, Industry News, innovation, Loyalty, Product News, The Dark Web|

The bad news: For the fifth year running, the financial services industry has the lowest trust level of any business category in the U.S. The good news: The same research that uncovered that lack of trust also reveals how financial service firms can win consumer trust—and turnkey identity protection services and credit education programs can [...]

The Digital Future of Consumer Finance

By | October 2nd, 2019|Consumer Finance, Credit Cards, Credit Education, Customer Loyalty, Identity Protection, innovation, Loyalty, Product News, Research and Reports|

As customer service continues its rapid shift to digital channels, consumer-finance companies have a powerful opportunity to engage customers and add value to the user experience. Credit education solutions can give customers valuable, personalized information and help lenders deliver relevant, prequalified credit offers that meet customers’ needs. The digital shift is well under way. The [...]

Make Credit Education a Cornerstone of Millennial Outreach

By | September 18th, 2019|Banking, Consumer Finance, Credit Cards, Credit Education, Customer Loyalty, innovation|

Millennials, individuals aged 23 to 38, have shown a strong sentiment to improve their credit standing,  according to a 2019 Experian survey of consumers. Consumer finance companies willing to address this need are in the perfect position to build relationships, earn trust and enable millennials with the right financial products that meet their unique needs. [...]

Five questions to ask before innovating

By | October 11th, 2018|innovation|

Every so often a new technology comes along that promises to completely reshape an industry and we’re all told to quickly adapt, adapt, adapt. In the case of digital technology more broadly, adaptation has been ongoing for many years now, yet many industries are still struggling to make sense of it all and truly make [...]

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