Everything’s Not Fine: How Employee Benefits Can Bridge the Financial Wellness Education Gap

By | August 16th, 2021|Banking, Consumer Finance, Credit Education, Credit Union, Fintech|

Everything's not fine. By Justin Oliver, Vice President, Employee Benefits, Experian Employers are feeling it. Industries of all sizes and scope, from financial services to healthcare, are feeling it too. And of course, as study after study shows, most of all, employees are feeling it. The “it” in the room, as we all know, [...]

Credit Education and Millennials: a BIG Opportunity for Fintechs

By | June 25th, 2019|Credit Education, Fintech, Identity Protection|

Consumers don’t always understand the context of their credit scores and it’s not always obvious what is needed to improve their creditworthiness. The truth is there’s a lot more to a what makes up a credit score than just a number, and the stakes can be high for everyday people. Higher scores can save money [...]

Fraud and ID theft: Helping your customers fight back

By | April 2nd, 2019|Credit Education, Fintech|

There’s never been a better time to be a fraudster. Fraud is a big business and a growing threat to consumers, e-commerce businesses, and financial institutions in today’s digital landscape. The rewards are high for cyber criminals who remain masked by the anonymity of the Internet, and increasingly sophisticated attacks expose the personal information, payments [...]

How Millennials manage their credit…and don’t manage their credit.

By | March 29th, 2019|Credit Education, Fintech|

There’s more to the ’80s and ’90s than the decline of disco and the birth of grunge and techno-pop music. Those who were born in those years have come of age during a short period defined by the Internet, a transformative mobile/digital revolution, and the Great Recession of the late 2000s, and these millennials are [...]

The Next Frontier for FinTech Lenders is Their Own Customer Base

By | March 26th, 2019|Credit Education, Customer Loyalty, Fintech|

There’s no denying it: we’ve all become addicted to personalized, immediate, and friction-free experiences via our favorite channel. And that has created the new competitive landscape in financial services. Our expectations have been fueled by rapid technology adoption and our experiences with the likes of Apple, Facebook, and Amazon. FinTechs stoked the fire, disrupting traditional [...]

Filling the knowledge gap: FinTechs and credit education

By | March 19th, 2019|Credit Education, Fintech|

FinTechs thrive by offering a better alternative to traditional financial institutions. They reduce the friction that consumers often experience in dealing with financial institutions, lower the costs, and engage consumers with a better, more personalized customer experience in digital and mobile channels. Yet they still face the same challenges as any business: a highly focused [...]

What the FICO!?

By | December 11th, 2018|Banking, Credit Cards, Credit Education|

The turn of the new year traditionally means buying a new calendar, starting a new diet and hunting for a new job, but for 2019 there's something else new – a new credit score that can help millions of Americans increase their access to loans, credit cards and other financial products. Overview It's called, UltraFICO. It's a [...]

The positive impact that credit education can have on your customers

By | October 29th, 2018|Credit Cards, Credit Education, Customer Loyalty|

When your customers have stable finances and better credit they're not only likely to pay their bills to you on time, they're also likely to qualify and be interested in purchasing additional products and services. And it is credit education tools provided by you that can help them get and stay fiscally fit while turning [...]

Building customer trust through credit education and ID protection

By | May 16th, 2018|Uncategorized|

The relationship that a company has with its customers can be good. It can even be great. But very often consumers are laboring under the impression that the companies they do business with don’t always have their best interests at heart. According to the 2018 Trust Barometer from Edelman marketing consultancy, almost half of Americans [...]

A Growth Story: Building Hearty, Lasting Relationships with Millennials and Generation Z Through Credit Education

By | February 14th, 2018|Credit Education|

Valentine’s Day is upon us; time to pull out all the heart-melting stops. While this annual celebration of affection is full of anticipation for candlelight dinners, boxes chock full of chocolate, and flowers galore, it also can also create financial anxiety for consumers, especially if they’re using credit cards to make purchases. According to the [...]

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