Consumers don’t always understand the context of their credit scores and it’s not always obvious what is needed to improve their creditworthiness. The truth is there’s a lot more to a what makes up a credit score than just a number, and the stakes can be high for everyday people. Higher scores can save money [...]
The relationship that a company has with its customers can be good. It can even be great. But very often consumers are laboring under the impression that the companies they do business with don’t always have their best interests at heart. According to the 2018 Trust Barometer from Edelman marketing consultancy, almost half of Americans [...]
In today’s hyper-competitive environment, how can businesses rise above the competition to drive customer retention and engagement? With customer loyalty more elusive than ever before, it’s never been more important for businesses to understand the crux of this issue and tackle it head-on. In our new, four-part Insight to Action Series, we explore how businesses [...]
We’re excited to announce Family Account Management: a new feature available for our partners that makes it easy for their subscribers to extend identity protection services to family and friends. Family Account Management allows our partners to offer quick and easy enrollment, enabling new subscribers to opt in to a family plan by inputting family [...]
If you’ve been to a music festival recently, you may have noticed something convenient about your wristband. Sure, it serves its main purpose of getting you into the event, but with recent technology, it now has the capability to do quite a bit more. Take for instance Austin City Limits music festival, which took place [...]
As we approach the 2014 tax filing deadline, many taxpayers gearing up to file their taxes may find that someone else has already fraudulently filed for them – and have cashed in their refund check. During the 2013 tax filing period, $5.8 billion was paid in identity theft refund costs, according to the U.S. Accountability [...]
Did you know that privacy policies do not guarantee that your information will be kept private? Most companies use privacy policies to inform customers about how their personal information may be used, i.e. sold, shared, exchanged, not necessarily guaranteeing absolute confidentiality. In today’s increasingly digital world where exchanging personal information – your name, email address, [...]
Earlier this year, our friends at the Identity Theft Resource Center published their latest breach statistics, showing that the healthcare industry accounted for nearly 44 percent of all breaches. According to Fortune reporter Laura Shin, 2013 “was the first time that the medical industry surpassed all others, and stood in stark contrast to the financial [...]
It is common practice in today’s digital age to save personal information to online retail, banking and social accounts. However, storing information online makes you a target to identity thieves interested in collecting and selling personal information on the black market. There’s a new term for users who have too much information stored online: “identity [...]
A few months ago we hosted a webinar about the increasing problem of child identity theft. Since then, the topic has only gotten hotter. On a daily basis we see more stories in the news and receive business inquiries about child ID theft – so we thought, why not address this issue again? Thus, on [...]
