COVID-19 poses an unprecedented challenge for businesses to stay connected with employees and customers alike. The crisis also presents an opportunity to engage customers and employees with the right resources to help them take back control of their financial health at a time of great need.
Field Guide: Customer Engagement Strategies for the COVID-era and Beyond
Consumers have a lot on their mind: Unemployment, higher bills, and/or lower income is stretching budgets. Consumers want advice on ways to protect the credit they worked so hard to build.
Tip Sheet: Create Engagement and Protect Against Fraud
The FBI has issued a warning about the increase in cyber threats amid the coronavirus pandemic. With customers worried about their physical and financial
health, they are easy targets for fraudsters. Help protect them with identity protection solutions from Experian.
Featured Resources
Education is The Key to Financial Empowerment
Roughly 6% of households and 14.1 million American adults are currently unbanked,1 18.7% are underbanked,1 and nearly 1 in 3 consumers presently has a subprime credit score.2 At the same time, a whopping 40% of US adults [...]
Pandemic Vigilance May Translate to Greater Demand for Identity Protection
A global pandemic has made Americans more mindful of their families’ well-being than ever, and the vigilance it instilled shows every sign of extending to financial wellness as well as physical health. The pandemic brought [...]
Everything’s Not Fine: How Employee Benefits Can Bridge the Financial Wellness Education Gap
Everything's not fine. By Justin Oliver, Vice President, Employee Benefits, Experian Employers are feeling it. Industries of all sizes and scope, from financial services to healthcare, are feeling it too. And of course, as [...]
Staying Connected and Engaged in Times of Deep Uncertainty
The COVID-19 pandemic has U.S. workers and consumers feeling isolated and anxious. Their top concern is physical health—their own and their families’—but they’re also worried and uncertain about their finances, according to an April 2020 [...]