Your answers suggest you could be lying in the Tragic Quadrant. Here, companies tend to have a low quality of response and slow notification speeds in the event of a data breach. The regulator notification speed is now 72 hours for companies subject to the New York DFS Cybersecurity Regulation or the European Union’s General Data Protection Regulation. It’s important to ensure any and all breach notifications reach your customers within this timeframe to prevent customer dissatisfaction and brand damage. Contact our Reserved Response team below to learn how you can improve your Response Readiness plans and avoid the Tragic Quadrant.
Your answers suggest you could be lying in the Negligent Quadrant which could potentially make your customers feel like they don’t have the information they need in the event of a data breach. Your responses indicate your notification speed may be within the regulators’ guidelines but the quality of your response could use improvement. It’s important to ensure that all breach notifications be clear, concise and include all necessary information to prevent customer dissatisfaction and brand damage. Contact Experian’s Reserved Response team below to learn how to improve your response plan and perfect the quality of your customer notification process.
Congratulations! Your answers suggest that your response plan would be within the Redemption Quadrant. Within this quadrant, your plan should be fast to respond and notify your customers. It is within this quadrant that response plans succeed, making it more likely to retain executive team members, customers and see minimum destruction. Contact Experian’s Reserved Response team below to confirm that your response plan is optimized to remain in the Redemption Quadrant.
Your answers suggest you could be lying in the Negligent Quadrant which could potentially make your customers feel like they are being left in the dark in the event of a data breach. Your responses indicate you may have a high-quality response plan, but your notification speed could use improvement. The regulator notification speed is now 72 hours for companies subject to the New York DFS Cybersecurity Regulation or the European Union’s General Data Protection Regulation. It’s important to ensure that all breach notifications reach your customers within this timeframe to prevent customer dissatisfaction and brand damage. Contact Experian’s Reserved Response team below to learn how you have improve your response plan and increase the speed of your customer notification process.
Contact Experian Reserved Response via email at reservedresponsesales@experian.com