As customer service continues its rapid shift to digital channels, consumer-finance companies have a powerful opportunity to engage customers and add value to the user experience. Credit education solutions can give customers valuable, personalized information and help lenders deliver relevant, prequalified credit offers that meet customers’ needs. The digital shift is well under way. The [...]
Consumers don’t always understand the context of their credit scores and it’s not always obvious what is needed to improve their creditworthiness. The truth is there’s a lot more to a what makes up a credit score than just a number, and the stakes can be high for everyday people. Higher scores can save money [...]
Services that protect consumers from identity theft and fraud are expected to skyrocket in 2019, according to a new report by Fact.MR. In 2018, nearly 1,000 data breaches have exposed the personal data of more than 47 million consumers, including 1.7 million records hacked at banking, credit and financial institutions. During 2017, a total of 16.7 million consumers were [...]
According to a Harris Poll/Feedzai survey, only around 25% of Americans trust banks with their data. One clear path to regaining that trust is to via robust ID protection services. “While consumers may not think about the complex wiring and plumbing of companies and organizations and how they wheel and deal personal data, there is [...]
“Child identity theft or fraud will affect one in four children before they are 18 years old,” says Michael Bruemmer, Vice President of Consumer Protection at Experian Consumer Services. Children are especially lucrative targets for cyber criminals as parents don’t typically check their child’s credit report, where the theft can go unnoticed for several years. [...]
Every year, tax season gives way to a fresh wave of identity theft-related crimes that affect millions of Americans. In 2015, the U.S. Federal Trade Commission tracked a whopping 47% increase in identity theft complaints. Tax refund fraud was a major contributor to this spike, with FTC Chairwoman Edith Ramirez naming tax refund fraud as [...]
The holiday season is a whirlwind of wintry weather, family and friends, and shopping – a lot of shopping. The National Retail Federation predicts retail sales in November and December will increase 3.6 percent, reaching $655.8 billion. Online shopping is expected to increase between seven and ten percent from last year to a staggering $117 [...]
Unfortunately, identity theft can happen to anyone and has far-reaching consequences for its victims. According to the US Department of Justice (DOJ)’s most recent study, 17.6 million people in the US experience some form of identity theft each year. This includes activities such as fraudulent credit card transactions or personal information being used to open [...]
National holidays are a time to get together with family, enjoy some time off, and relax. Unfortunately, they’re also a gold mine for cyber criminals. With Memorial Day almost upon us, retailers are promoting their special offers for the holiday weekend. To keep your online shopping deals from turning into a hacker’s opportunity to steal, [...]
It’s something you may not think about very often—your child’s personally identifiable information being used for identity theft. Most children’s Social Security number (SSN) and personal information remain unused until they turn 18, leaving years for identity thieves to cause serious damage. It’s common for parents to use a child’s SSN for routine activities, like [...]
